Employment

Title: Branch Coordinator- (Evenings)
Department: Music School

Scope of Position:
The Branch Coordinator is the first point of contact for students, faculty, parents and community entering the music school facility. The Branch Coordinator is responsible for providing quality customer service and facilitating the business needs of Rhode Island Philharmonic Music School. The position also serves as a support to the Registrar in the area of database management and reporting. This is a non-exempt position.

Reports to: Registrar

Work Schedule: Tuesday, Wednesday & Thursday – 5pm to 9pm
Saturdays 9am to 5pm
The schedule is non-negotiable.

Works Closely With: Music School Director, Education Business Manager, Finance Director, other Branch Coordinator(s), Assistant Director, Youth Ensembles Coordinator, Faculty & Families

Essential Functions:
• Provide quality customer service.
• Music School receptionist – transfer calls / take messages/answer questions/return calls
• Relay student cancellations/absences messages to faculty
• Enter contact data into CSMS (address, phones, emails)
• Schedule new student intake interviews (for Registrar)
• Check-in desk for teachers
• Accept payments
• Assist Registrar, Assistant Registrar & Education Business Manager with tuition collection
• General management of room scheduling except for large halls. Accept hall request forms.
• Oversee facilities (keys to rooms)
• Document piano tuning needs and other equipment/room issues
• Perform opening & closing duties for facility
• Provide support for faculty (make copies of administrative documents, distribute mail, etc.)
• Manage faculty attendance binders for facility (and home teachers)
• Coordinate student performance hours and programs.
• Process student attendance.

Other Responsibilities:
• Maintain professional music school environment
• Other responsibilities, projects or duties at the direction of the Registrar or Education Business Manager

Essential Qualifications Profile:
• Excellent Customer Service skills
• Dependable
• Minimum two –years of administrative experience
• Proficient in computer skills, fluency in Microsoft Word and Excel
• Detail oriented. Efficient and accurate data entry skills
• Excellent organizational skills
• Professional and engaging interpersonal skills
• Professional telephone manner
• Demonstrated problem solving skills
• Knowledge of music/music education
• Ability to assimilate new activities/information quickly in a fast paced environment
• Bachelor degree preferred.

The Rhode Island Philharmonic Organization

The Rhode Island Philharmonic Orchestra and Music School is devoted to engaging the people of Southern New England as lifelong listeners, teachers, learners, creators and performers of music. We are the only professional orchestra to officially designate music education and performance as equal priorities, and are the largest combined professional orchestra and music school in the United States. In addition to the Philharmonic Orchestra’s Classical, Pops and Education concerts and in-school performances, the Philharmonic Music School offers music education programs and performance opportunities to people of all ages, incomes and ability levels. We are currently the only comprehensive, non-profit community music school in Rhode Island and engage approximately 1500 students statewide on a weekly basis, and an additional 13,000 through periodic partnerships, residencies, and school performances.

Application Instructions:
Email or mail a 1-page cover letter and a resume to:

Branch Coordinator Search
Attention: Annette Mozzoni
amozzoni@riphil.org
Rhode Island Philharmonic
667 Waterman Avenue
East Providence, RI 02914