Concert Guidelines and FAQs

Concert by concert info


TACO Classical: Saturday, January 25 at 8pm

Concert Length: Approximately 82 minutes, including a 20-minute intermission.
Late Seating: When possible, late seating will take place during the first convenient pause in the program, or at intermission.
Traffic Advisory: Due to scheduled events in Providence on Saturday, we expect extra traffic and congestion downtown. Please allow ample time for parking and arrival.

Open Rehearsal: Friday, January 24 at 5:30pm

Rehearsal Length: Approximately 150 minutes, including a 20-minute break at the conductor's discretion
Traffic Advisory: Due to anticipated congestion downtown, please allow extra time for parking and traffic.

Arriving at The VETS



Free parking is available at the state parking lots next to the State House and the lot directly across Smith Street.

The Providence Place Mall garage is now free for the first two hours of parking. Hours two through five will be: $2
Providence Place Mall Parking Garage

Also available: The VETS event parking lot directly across from the front entrance of the auditorium. The entrance to this lot is on Park Street, about a half a block north of Avenue of the Arts (the main driveway of The VETS). This lot opens around 5:30pm and costs $15 for the duration of the event. It is typically available for Friday and Saturday concerts. Payment is cash only and is made to the attendant when you enter the lot.

Park Street Entrance

Ticketed patrons may use the Park Street entrance (at 83 Park St. near Hayes Street) and take the elevator to the 3rd floor, where you will be able to enter the hall via The VETS Gallery. Those purchasing or picking up tickets must go directly to the box office at the main entrance on Avenue of the Arts.

Saturday Shuttle Trolley

The Philharmonic runs FREE SHUTTLE TROLLEYS between the Capitol parking lots on Smith Street and The VETS before the concert, starting at 6:45pm until approximately 8:10pm.

After the concert, shuttles will usually pick up at the same stop as pre-concert drop off. This is typically at the corner of Park Street and Avenue of the Arts, but may vary based on traffic and road access. The shuttles run until just after the post-concert Q & A.

Accessible Parking

Handicap parking is available in the circle directly in front of The VETS. Handicap spots are available on a first come basis.

Entering the Hall

Outer doors open one hour prior to the listed start time of the concert. The hall opens 30 minutes prior to showtime. Patrons should arrive no later than 35 minutes prior to the start of the performance to allow ample time for parking and finding their seats.

Security at The VETS

Due to enhanced security, walk-through metal detectors are now used at all performances. Please be advised that all bags may be inspected at the discretion of VETS security and/or the police officer on site. Items confiscated will not be returned. Please be advised that firearms, weapons, backpacks, suitcases, briefcases, and laptops are not allowed in the building. Additionally, outside food and drinks are not permitted inside the venue. Please arrive 35-45 minutes early for entry into the building.


There is no dress code at RI Philharmonic performances. Some patrons wear elegant or business attire, while others dress casually.

Assisted Listening Devices

Assisted Listening Devices are available and free to use for all performances at The VETS. They can be obtained at the lower lobby Coat Room and require a deposit of the user's driver's license, returnable upon return of the device. Questions and further assistance can be directed to a member of The VETS staff. These devices are intended to assist only the listening quality of amplified speech and announcements.

During the Performance

Once a concert begins, please keep noise to a minimum. Please refrain from entering and exiting the hall while a performance is in progress. Ushers are stationed at entrances and exits. If you must leave your seat, please proceed quickly and quietly to the nearest door, or ask the nearest usher for assistance. Please note that you will not be able to re-enter the hall until a suitable break in the program.

Electronic Devices

Please switch all devices to silent mode.

Cameras/Recording Equipment

Use of cameras and recording equipment is prohibited at Rhode Island Philharmonic Orchestra concerts.

Children at the Rhode Island Philharmonic

Children five years and older are welcome at RI Philharmonic concerts. Youth and Family Concerts are intended for students in kindergarten through grade 12.


Smoking is prohibited at The VETS.


Restrooms are located on the Mezzanine and Basement levels.

Handicap accessible restrooms
are available on both the Mezzanine level and Basement level via the elevator.

Water fountain/Bubbler is located on the Basement level.

Coat check is located on the Basement level and is available at most concerts.

Bar and Concessions are located on the Main Floor and Mezzanine levels.

Ticketing and Program Information

Box Office Hours

These hours are subject to change. For today's hours call 401.248.7000

RI Philharmonic Carter Center
667 Waterman Avenue, East Providence
Mon-Fri, 9am - 4:30pm
Saturday, January 25: 10:30am - 12:30pm

1 Avenue of the Arts, Providence
Friday Concert Days: 3:30pm - Showtime
Saturday Concert Days: 4pm - Showtime

How long is the concert?

Amica Rush Hour Fridays: approximately 60-75 minutes, no intermission
Open Rehearsal Fridays: approximately 2.5 hours, including a 20-minute break at the conductor's discretion
TACO Classical Saturdays: approximately 2 hours, including a 20-minute intermission

Programming Before and After the Concert

Pre-concert talk: 7:00pm at The VETS before most Saturday TACO Classical Concerts
Post-concert Q&A: following most Saturday TACO Classical and Friday Amica Rush Hour concerts

Supper Club

Enjoy a special buffet at the Renaissance Hotel, adjacent to The VETS, at 6:00pm on Classical Saturdays. Francisco Noya gives a pre-concert talk at 6:30pm, then take your seat for the 8:00pm performance.

RI Philharmonic Supper Club
Renaissance Hotel
$45 per person
Cash Bar Available
6:00pm ~ Cocktails
6:30pm ~ Pre-concert Talk
7:00pm ~ Dinner Buffet

To RSVP, email: [email protected]
Deadline for reservations and cancellations is typically the Wednesday before each Saturday TACO Classical Concert.

What if I arrive late?

Whenever possible, late seating will take place during the first convenient pause in the program. Please be aware that there are some programs which make late seating impossible. We encourage you to arrive at least 30 minutes early.

What if I can't find my tickets?

Lost tickets can be reprinted until 30 minutes prior to showtime.
To request a reprint, email [email protected] and include:

  • Name the tickets were purchased under

  • Which ticket(s) you need reprinted

  • What name you'd like them held under at Will Call

You will receive a confirmation message when printed and ready for pickup at the Will Call window.

Within 30 minutes of showtime, please visit the Box Office at The VETS.

Can I buy tickets or subscriptions at a RI Philharmonic Concert?

Yes! The Box Office is open before all concerts and during intermission. You can also call 401.248.7000 (M-F; 9am-4:30pm)

Turning in tickets

If you are unable to use your concert ticket(s), we encourage you to donate them back to the RI Philharmonic. We'll send you a letter recognizing the donation, and you can use that value as a tax deduction (to the fullest extent of the law).

To turn-back your tickets, please email [email protected] and include:

  • Name the tickets were purchased under

  • Which ticket(s) you would like to donate

  • Address to which you would like the letter mailed

Making a Donation

Visit or contact Laurie Johnson-Carvalho at 401.248.7034 or [email protected]