Employment

Education Business Manager

Exempt, 40 hours per week

• Mondays through Fridays- 9am to 5pm
• Additional hours as needed

Essential Qualifications:

• Bachelor's degree required.
• Minimum of four years of bookkeeping, accounting or finance experience.
• Proficient in computer skills, fluency in Microsoft Word, Excel and PC accounting software.
• Detail oriented. Efficient and accurate data entry skills.

The Education Business Manager provides excellent customer service in support of our goals for our community music school and community partnerships programs. The primary responsibility of the Education Business Manager is to oversee financial operations of the educational programs of the RI Philharmonic which include a large community music school and programs in the community. The ideal Education Business Manager is dependable, detail oriented, a strong communicator with excellent customer service and organization skills. The Education Business Manager is curious and data driven, along with being knowledgeable and experienced in accounting system software and standard accounting practices. The Education Business Manager is a leader and an integral member of a dynamic and supportive education team and faculty that is dedicated to creating great musical experiences and providing excellent educational programming. We pride ourselves on doing everything possible to ensure our student musicians can take advantage of all our school and education programs have to offer.

Primary Responsibilities:

• Provide timely, quality service and an excellent experience to our customers.
• Maintain general ledger via software. Run daily transaction and failed transaction reports to compare with accounts receivable.
• Administer Financial Aid program.
• Oversees all student payment plans, delinquent accounts and administrative holds. Answer student billing questions. Provides coaching to education staff on responses to billing questions.
• Complete biweekly faculty payroll transmittal and amendments.
• Serve as lead staff for statistical reporting for the music school, including but not limited to: monthly A/R, financial aid, cash flow/projection reports, monthly revenue analysis reports, student retention reports and withdrawal reports. Perform end of fiscal year closing procedures.
• Advise Director of Education and Finance Director in management of tuition program finances, policies and changes.
• Work with Director of Finance to ensure accounting procedures follow federal and state regulations.
• Researches and facilitates fiscal policy development and implementation for education programs.

Full Job Description

Branch Coordinator - Part Time - Evenings/Saturdays

Non-Exempt, 24 hours per week

• Mondays through Thursdays- 5pm to 9pm
• Fridays - Off
• Saturdays - 8:30am to 5pm
• Additional/Flex hours as needed

Essential Qualifications:

• Highly dependable and reliable.
• Bilingual in Spanish/English.
• Minimum 2 years administrative experience and high school diploma required.
• Proficient computer skills including Microsoft Office.

The Branch Coordinator provides excellent customer service in support of our goals for our community music school. The primary responsibility of the Branch Coordinator is to oversee general operations of the branch reception area. The reception area is the first point of contact for students, faculty, parents and community entering the music school facility. The Branch Coordinator welcomes our guests, provides quality customer service and facilitates the business needs of the RI Philharmonic Music School. The ideal Branch Coordinator is highly dependable, a bilingual Spanish/English speaker, a strong communicator with excellent customer service and organization skills. The Branch Coordinator is fluent in all programs, familiar with all faculty members and their specializations, and over time, builds connections with all students, families and members of the Music School community. The Branch Coordinator is a integral member of a dynamic and supportive education team and faculty that is dedicated to creating great musical experiences and providing excellent educational programming. We pride ourselves on doing everything possible to ensure our student musicians can take advantage of all our school has to offer.

Primary Responsibilities:

• Provide timely, quality service and an excellent experience to our customers.
• Serves as a branch receptionist during coverage hours - transfer calls/take messages/answer questions/return calls.
• Check in desk for teachers.
• Accepts and processes tuition payments made at the front desk, answers billing questions and prints out information as needed for customers.
• Registers students and updates student contact information.
• Document piano tuning needs and other equipment/room issues.
• Relays student cancellations/absences messages to faculty.
• Perform opening and closing duties for facility.
• Provide support for faculty (make copies of administrative documents, distribute mail, etc.)

Full Job Description